We completely get it, we change our minds too! While we wish could, once an order is placed, in most cases we are unable to alter or cancel it at this time.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner. Call us at 201.706.3742

All orders ship from a USA based warehouse. Most orders ship from our warehouse in New Jersey, while some orders may ship from different fulfillment centers across the United States.

We offer FREE STANDARD SHIPPING on orders over $50 within the continental USA. Orders below $50 ship for $5.99 with standard shipping. you will have an opportunity to review additional shipping options and the final shipping cost before you checkout. Expedited shipping options are also available during checkout.

Total Delivery Time = Order Processing Time + Transit time.

Order Processing Time is defined as the time it takes to process your order. While we aim to process most orders the same day if received by 2 PM EST, please estimate for processing time as mentioned on all product pages.

For example: Ships in 1 business day, Ships in 2-3 business days, etc. 

Transit Time is defined as the time it takes for the shipping company to deliver the package to you. Free shipping option can take anywhere from 1-7 business days, while 2 Day is two business days after the product has shipped. Next Day Air is delivered next business day after the order has been processed.

Buddha Groove is pleased to offer international shipping to most countries in Europe, Canada, and South America.

For USA Customers: You may return most items sold by Buddha Groove within 30 days of your original order date for a refund. Your return package must be post-marked within 30 days of your original order date. Buddha Groove does not cover your return shipping costs. Please note that books, media items, bath and body products, Zen gardens and terrariums with air-plants, and tea/food items are non-returnable.

International Orders Outside USA: Please note that international orders do not qualify for returns or exchanges. All international sales are final. We recommend reviewing your order carefully before completing your purchase.

Refunds are processed within 10 business days from when we receive the item(s).

Enclose your packing slip and the merchandise in a package then ship to the address below within 30 days from the order date. We cannot refund or exchange merchandise that is not received or arrives damaged, so we recommend that you insure your package (postage and insurance fees are non refundable). All returns should be mailed to:

Buddha Groove Returns930 Newark Avenue
Suite T402
Jersey City, NJ 07306
If you have lost your packing slip, please include your name, address, reason for return (do share), order number (if available), along with the merchandise you wish to return.

The cost of return shipping is not included with your order. You may choose to send a return with a carrier of your choice including USPS, Fedex, UPS.

We are here to help, as a convenience, should you require a shipping label we can email you a return label, the cost of which will be deducted from your refund.

Orders outside USA do not qualify for return.

If the issue is a result of an error we made in your order or a product defect, we will replace the product or refund the complete amount including all shipping charges. Please email us at cs@buddhagroove.com with your order number. We will assist you in returning the original shipment including the shipping charges and getting the correct product to you.

If you received a damaged delivery, all you have to do is let us know. Please  email us at cs@buddhagroove.com and file a claim within 5 days from the delivery date. A customer specialist from the shipping department may call you to confirm some details. Once you file a claim with us, please save the content in its original packaging. Our carrier may choose to inspect the package. The claim may not be processed if the original packaging and its contents are not available. We will ship out a replacement to you immediately. Please DO NOT ship the damaged merchandise back to us. 

There are two ways to exchange for a new size:

1) Place A New Order *Recommended
Buddha Groove’s designs sell out quickly. To make sure you can get a different size before it sells out, we recommend placing a new order in your desired size as soon as possible. Once you’ve placed your order, you can return the original size for a full refund.

OR

2) Do A Return
Send us the original size you ordered along with your order’s packing slip. Be sure to write down your request for an exchange on the packing slip, clearly specifying which size you’d like. If the desired size is available, we will promptly ship a replacement. Otherwise, you’ll receive a full refund.

Please Note All exchanges must be made within 30 days of your original order. All items must be unworn and in their original condition. For all exchanges, Buddha Groove does not cover the cost of return shipping and handling.

Step 1: Create an account with your email at Buddha Groove

Step 2: Return the item you received as a gift along with your order’s packing slip. On the packing slip please mention that you are requesting a store credit” with your email id. If the packing slip is not available, simply write your name, address, phone #, email id, and a note requesting a store credit.